Loading...

Customer Feedback

FeedbackWe pride ourselves on the service we offer to our customers - we are heavily involved in local amateur sport so we try to treat our customers in the way we would expect to be treated. You will get a named, consistent point of contact for your club and a prompt, helpful response to any questions.

You can send any feedback to us - good or bad - via your normal ClubPay contact or via the 'Contact Us' option at the top of the page.

A recent survey of our customers suggested a typical uplift in revenue of 15-25%, but what do our customers think about us and our services?

  • The quality and consistency of the data gathered alone is worth the fee
  • ClubPay fees will equate to around 2 memberships per year, but will aid collection of previously uncollected bad debts to an equivalent value of at least 8-10 memberships
  • Our Club now collects 90% of several hundred memberships within one month of the request going out
  • ClubPay is the simplest to use and, most critically, allows us to gather member data and payment at the same time 
  • Frees up approximately three days of my valuable personal time that would normally be taken up with data collation, input and administration
  • The clarity and accountability offered by ClubPay helped fend off a members revolt around revenue collection and accounting
  • Lets me get on with running a club, not a bank
  • I would recommend it to any club who wants to take the headache out of payment collection 

 



Cards Accepted

Worldpay Logo

GoCardless